E-Government Implementation in Spain: the Case of the City of Benidorm

被引：0
|
作者：
de Juana-Espinosa, S. [1 ]
Valdes-Conca, J. [1 ]
Manresa-Marhuenda, E. [1 ]
Garcia-Felones, L. [1 ]
机构：
[1] Univ Alicante, Business Org Dpt, Alicante, Spain
来源：
INNOVATION AND KNOWLEDGE MANAGEMENT IN BUSINESS GLOBALIZATION: THEORY & PRACTICE, VOLS 1 AND 2 | 2008年
关键词：
D O I：
暂无
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
e-Government strategies result front the e expectations from society to be able to use Internet technologies as a strategic means of communications and relationship with its public sector, virtualizaing the delivery of public services. In order to meet these expectations, a state law forces all Spanish city councils to be able to provide their services electronically. A case study is presented detailing how the Benidorm's e-government strategy was devised and implemented. It may yield valuable insights into the identification and management of critical concerns during the evolvement and attainment of business process redesign in local e-government towards a citizen centric approach.
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页码：1125 / +
页数：3
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