FINANCIAL INNOVATIONS ROLE IN CONSUMER BEHAVIOR AT RUSSIAN RETAIL PAYMENTS MARKET

被引:0
|
作者
Krivosheya, Egor [1 ,2 ]
Belyakova, Polina [2 ]
机构
[1] Moscow Sch Management SKOLKOVO, Skolkovo, Russia
[2] Natl Res Univ Higher Sch Econ, Moscow, Russia
关键词
Retail payments; payment cards; customers' behavior; financial services; benefits; financial innovation; MOBILE BANKING; INTERNET BANKING; ONLINE BANKING; DEBIT CARDS; ADOPTION; DEMAND; IMPACT; RESISTANCE; BENEFITS; CHOICE;
D O I
10.20472/EFC.2019.012.014
中图分类号
F8 [财政、金融];
学科分类号
0202 ;
摘要
This study estimates the effect of contactless payment and various financial innovations on the frequency of payments in terms of number of transactions for different individuals at the Russian retail payments market. Using the representative nation-wide survey of 1500 individuals, it was found that various types of financial innovations promote activity of consumers at the retail payments market. This paper contributes to the existing literature in payment economics by empirically analyzing the effects of emerging and existing retail financial innovations on the consumers' behavior at Russian retail payments market. The results of the paper provide important implications for both consumers and merchants, as well as help to overcome barriers that prevent spread and use various financial innovations in the future.
引用
收藏
页码:166 / 205
页数:40
相关论文
共 50 条
  • [21] The Role of Attitudes and Marketing in Consumer Behaviours in the British Retail Electricity Market
    Flores, Miguel
    Price, Catherine Waddams
    [J]. ENERGY JOURNAL, 2018, 39 (04): : 153 - 179
  • [22] The role of education on consumer behavior on the insurance market
    Ioncica, Maria
    Petrescu, Eva-Cristina
    Ioncica, Diana
    Constantinescu, Mihaela
    [J]. 4TH WORLD CONFERENCE ON EDUCATIONAL SCIENCES (WCES-2012), 2012, 46 : 4154 - 4158
  • [23] Consumer Search and Retail Market Structure
    Rhodes, Andrew
    Zhou, Jidong
    [J]. MANAGEMENT SCIENCE, 2019, 65 (06) : 2607 - 2623
  • [24] Retailing Innovations in a Globalizing Retail Market Environment
    Reinartz, Werner
    Dellaert, Benedict
    Krafft, Manfred
    Kumar, V.
    Varadarajan, Rajan
    [J]. JOURNAL OF RETAILING, 2011, 87 : S53 - S66
  • [25] Liberalization of a retail electricity market: Consumer satisfaction and household switching behavior in Japan
    Shin, Kong Joo
    Managi, Shunsuke
    [J]. ENERGY POLICY, 2017, 110 : 675 - 685
  • [26] Entry of FinTech Firms and Competition in the Retail Payments Market
    Jun, Jooyong
    Yeo, Eunjung
    [J]. ASIA-PACIFIC JOURNAL OF FINANCIAL STUDIES, 2016, 45 (02) : 159 - 184
  • [27] Russian Retail Market: Analysis and Trends
    Zagrebelnaya, Natalia S.
    Bostoganashvili, Ekaterina R.
    [J]. EDUCATION EXCELLENCE AND INNOVATION MANAGEMENT: A 2025 VISION TO SUSTAIN ECONOMIC DEVELOPMENT DURING GLOBAL CHALLENGES, 2020, : 10559 - 10568
  • [28] Demand Response on the Russian Retail Market
    Poddubny, Andrey
    Senchuk, Dmitry
    Gonzalez-Castellanos, Alvaro
    Pozo, David
    [J]. 2021 IEEE MADRID POWERTECH, 2021,
  • [29] Fund innovations on the Russian fund market
    不详
    [J]. NEFTYANOE KHOZYAISTVO, 1994, (11-12): : 16 - 16
  • [30] Impact of financial literacy of the population of the Russian Federation on behavior on financial market: Empirical evaluation
    Fedorova E.A.
    Nekhaenko V.V.
    Dovzhenko S.E.
    [J]. Studies on Russian Economic Development, 2015, 26 (4) : 394 - 402