The state of business process reengineering: A search for success factors

被引：39
|
作者：
Paper, D
Chang, RD [1 ]
机构：
[1] Natl Sun Yat Sen Univ, Dept Business Management, Kaohsiung 804, Taiwan
[2] Utah State Univ, BISE Dept, Logan, UT 84322 USA
来源：
TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE | 2005年 / 16卷 / 01期
关键词：
business process reengineering; change management; information technology; innovation; transformation vision;
D O I：
10.1080/1478336042000309907
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
In this article, we explore the organizational process change dynamic through a theoretical lens of business process reengineering (BPR) models. We review relevant literature related to such models to devise a synthesized model of BPR. The synthesized model facilitates the identification of success factors for BPR. Results from in-depth case-study research add explanatory power to our model. It is hoped that our model and subsequent success factors will offer insights to help organizations effectively manage change and transformation.
引用
收藏
页码：121 / 133
页数：13
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