The Impact of Organizational Learning and Supply Chain Collaboration on Service Innovation Performance

The purpose of this study is to investigate the relations among organizational learning, supply chain collaboration and service innovation performance. We use Structure Equation Model and Amos 20.0 to test the influence among constructs. Through an empirical survey of 243 samples in South China, the results show that: (1) Different dimensions of organizational learning have different effects on different dimensions of supply chain collaboration. (2) Different dimensions of organizational learning have different effects on service innovation performance. (3) Supply chain collaboration has a mediating effect on the relationship between knowledge absorption, knowledge integration and service innovation performance, but does not act as a mediator between learning intent and service innovation performance. The segmentation study in this paper gives some theoretical value and instructive on research of supply chain collaboration, organization learning and service innovation performance, and enriches the empirical research of these areas in some extent.