Evaluation of Input Indicators Related to Human Resource Productivity in a Military Hospital in Iran

Introduction: Productivity is usually the main and ultimate goal for most organizations. At the present time, healthcare organizations must study and assess the productivity of their employees to a greater extent than ever before. This issue can be an important concern for healthcare managers who are striving to improve quality and contain costs. The goal of this study is to determine and measure productivity indicators for employees of an Iranian military hospital. Methods: The study was conducted in a cross-sectional design. The target group included 150 administrative employees of the military hospital, and a questionnaire was utilized for collecting data. Results: The group that was studied ranked high in terms of ability, job clarity, motivation, feedback, and environmental causes and condition indicators, with scores of 3.66, 3.34, 3.38, 3.25, and 3.29 in a 1-5 score Likert scale, respectively. However, the group's score in the organizational support category was 3.00, which is considered to be an intermediate score. The group's score for decision credibility was even lower, at 2.96. Discussion: In the study group, most of the employees' productivity indicator scores were better than the intermediate score of 3.00, but they were still considerably lower than the ultimate level. The most important problems in this regard consisted of failing to adequately consider the staff's views, the staff's jobs frequently were unrelated to their educational backgrounds, the lack of written duties for each job, poor matches between workloads and salaries, lower salaries than other comparable departments, and deficiencies in the workplace. In summary, the key factors identified for increasing the employees' productivity were suitable organizational structure, participative management, and periodic rotation of staff between jobs, job enrichment, and equal pay for equal work.