Usability evaluation of a virtual reality smartphone app for a living museum

被引:24
|
作者
Othman, Mohd Kamal [1 ]
Nogoibaeva, Altynai [1 ]
Leong, Lai San [1 ]
Barawi, Mohamad Hardyman [1 ]
机构
[1] Univ Malaysia Sarawak, Fac Cognit Sci & Human Dev, Sarawak 94300, Malaysia
关键词
Usability; User experience; Google Cardboard; Mobile guide; Smartphone app; Virtual tour; Virtual reality; MOBILE AUGMENTED REALITY; EMPIRICAL-EVALUATION; HERITAGE; TRAVEL; DETERMINANTS; INVOLVEMENT; TECHNOLOGY; EXPERIENCE; MANAGEMENT; VISITORS;
D O I
10.1007/s10209-021-00820-4
中图分类号
TP3 [计算技术、计算机技术];
学科分类号
0812 ;
摘要
This paper elaborates the empirical evidence of a usability evaluation of a VR and non-VR virtual tour application for a living museum. The System Usability Scale (SUS) was used in between participants experiments (Group 1: non-VR version and Group 2: VR version) with 40 participants. The results show that the mean scores of all components for the VR version are higher compared to the non-VR version, overall SUS score (72.10 vs 68.10), usability score (75.50 vs 71.70), and learnability (58.40 vs 57.00). Further analysis using a two-tailed independent t test showed no difference between the non-VR and VR versions. Additionally, no significant difference was observed between the groups in the context of gender, nationality, and prior experience (other VR tour applications) for overall SUS score, usability score, and learnability score. Alpha two-tailed independent t test indicated no significant difference in the usability score between participants with VR experience and no VR experience. However, a significant difference was found between participants with VR experience and no VR experience for both SUS score (t(38) = 2.17, p = 0.037) and learnability score (t(38) = 2.40, p = 0.021). The independent t test results indicated a significant difference between participant with and without previous visits to SCV for the usability score (t(38) = -2.31, p = 0.027), while there was no significant differences observed in other components. It can be concluded that both versions passed based on the SUS score. However, the sub-scale usability and learnability scores indicated some usability issue.
引用
收藏
页码:995 / 1012
页数:18
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