A linear problem of the shock wave disturbance for a special (non-classical) case, where both pre-shock and post-shock flows are subsonic, is considered. The phase transition for the van der Waals gas is an example of this problem. Isentropic solutions are constructed. In addition, the stability of the problem is investigated and the known result is approved: the only neutral stability case occurs here. A strictly algebraic representation of the solution in the plane of the Fourier transform is obtained. This representation allows the solution to be studied both analytically and numerically. In this way, any solution can be decomposed into a sum of acoustic and vorticity waves and into a sum of initial (generated by initial perturbations), transmitted (through the shock) and reflected (from the shock) waves. Thus, the wave incidence/refraction/reflection is investigated. A principal difference of the refraction/reflection from the classical case is found, namely, the waves generated by initial pre-shock perturbations not only pass through the shock (i.e., generate post-shock transmitted waves) but also are reflected from it (i.e., generate pre-shock reflected waves). In turn, the waves generated by the initial post-shock perturbation are not only reflected from the shock (generate post-shock reflected waves) but also pass through it (generate pre-shock transmitted waves). Published by AIP Publishing.