An integrative framework for is quality management

被引：18
|
作者：
Stylianou, AC [1 ]
Kumar, RL [1 ]
机构：
[1] Univ N Carolina, Belk Coll Business Adm, Dept Informat & Operat Management, Charlotte, NC 28223 USA
来源：
COMMUNICATIONS OF THE ACM | 2000年 / 43卷 / 09期
关键词：
D O I：
10.1145/348941.349009
中图分类号：
TP3 [计算技术、计算机技术];
学科分类号：
0812 ;
摘要：
Considering issues relating to multiple stakeholder groups, product, service, and process quality is important for managing IS quality.
引用
收藏
页码：99 / 104
页数：6
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