COVID-19 and the future of work in the hospitality industry

被引:24
|
作者
Huang, Arthur [1 ]
Velasco, Efren De la Mora [1 ]
Marsh, Jessica [1 ]
Workman, Hannah [1 ]
机构
[1] Univ Cent Florida, Rosen Coll Hospitality Management, Orland, FL 32816 USA
基金
美国国家科学基金会;
关键词
COVID-19; Workers; Job trends; Skill training; Adaptation; Flexible work arrangements;
D O I
10.1016/j.ijhm.2021.102986
中图分类号
F [经济];
学科分类号
02 ;
摘要
The COVID-19 pandemic has significantly disrupted the hospitality industry. This research combines different data to examine the US labor market trends during COVID-19. It is found that low-preparation jobs in leisure and hospitality are the hardest hit and slow to recover. The pandemic has highlighted growing issues in workplace safety, skill gaps, technology adoption, and work reorganization in the hospitality industry. This paper develops two propositions about preparing hospitality workers for the future of work and providing flexible work arrangements.
引用
收藏
页数:5
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