COVID-19 and the future of work in the hospitality industry

被引:24
|
作者
Huang, Arthur [1 ]
Velasco, Efren De la Mora [1 ]
Marsh, Jessica [1 ]
Workman, Hannah [1 ]
机构
[1] Univ Cent Florida, Rosen Coll Hospitality Management, Orland, FL 32816 USA
基金
美国国家科学基金会;
关键词
COVID-19; Workers; Job trends; Skill training; Adaptation; Flexible work arrangements;
D O I
10.1016/j.ijhm.2021.102986
中图分类号
F [经济];
学科分类号
02 ;
摘要
The COVID-19 pandemic has significantly disrupted the hospitality industry. This research combines different data to examine the US labor market trends during COVID-19. It is found that low-preparation jobs in leisure and hospitality are the hardest hit and slow to recover. The pandemic has highlighted growing issues in workplace safety, skill gaps, technology adoption, and work reorganization in the hospitality industry. This paper develops two propositions about preparing hospitality workers for the future of work and providing flexible work arrangements.
引用
收藏
页数:5
相关论文
共 50 条
  • [1] The COVID-19 crisis and sustainability in the hospitality industry
    Jones, Peter
    Comfort, Daphne
    [J]. INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2020, 32 (10) : 3037 - 3050
  • [2] COVID-19 IMPACT ON THE FUTURE OF HOSPITALITY AND TRAVEL
    DeMicco, Frederick
    Cetron, Marvin
    Davies, Owen
    Guzman, Jackie
    [J]. JOURNAL OF HOSPITALITY & TOURISM RESEARCH, 2021, 45 (05) : 911 - 914
  • [3] Hospitality business longevity under COVID-19: The impact of COVID-19 on New Zealand's hospitality industry
    Hemmington, Nigel
    Neill, Lindsay
    [J]. TOURISM AND HOSPITALITY RESEARCH, 2022, 22 (01) : 102 - 114
  • [4] Perception, Reaction, and Future Development of the Influence of COVID-19 on the Hospitality and Tourism Industry in China
    Zhong, Lina
    Sun, Sunny
    Law, Rob
    Li, Xiaonan
    Yang, Liyu
    [J]. INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH, 2022, 19 (02)
  • [5] COVID-19, government measures and hospitality industry performance
    Aharon, David Yechiam
    Jacobi, Arie
    Cohen, Eli
    Tzur, Joseph
    Qadan, Mahmoud
    [J]. PLOS ONE, 2021, 16 (08):
  • [6] COVID-19 and the Hospitality and Tourism Industry: A Research Companion
    Strielkowski, Wadim
    [J]. TOURISM MANAGEMENT, 2022, 92
  • [7] Effect of Covid-19 pandemic: tourism and hospitality industry
    Mehta, Karan
    Panse, Chetan
    [J]. CARDIOMETRY, 2022, (22): : 406 - 414
  • [8] COVID-19 cripples global restaurant and hospitality industry
    Dube, Kaitano
    Nhamo, Godwell
    Chikodzi, David
    [J]. CURRENT ISSUES IN TOURISM, 2021, 24 (11) : 1487 - 1490
  • [9] The Future of Work: COVID-19 and Beyond
    Kun, Andrew
    Shaer, Orit
    Iqbal, Shamsi
    [J]. IEEE PERVASIVE COMPUTING, 2021, 20 (04) : 7 - 8
  • [10] Financial distress in the hospitality industry during the Covid-19 disaster
    Crespi-Cladera, Rafel
    Martin-Oliver, Alfredo
    Pascual-Fuster, Bartolome
    [J]. TOURISM MANAGEMENT, 2021, 85