Current and future developments in service quality initiatives: The situation in France

被引：0
|
作者：
Pochard, M
机构：
来源：
RESPONSIVE GOVERNMENT: SERVICE QUALITY INITIATIVES | 1996年
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中图分类号：
D81 [国际关系];
学科分类号：
030207 ;
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页码：49 / 57
页数：9
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