Performance Measurement and Performance Indicators: A Literature Review and a Proposed Model for Practical Adoption

被引：13

作者：

Star, Sequoia ^{[1
]}

Russ-Eft, Darlene ^{[2
]}

Braverman, Marc T. ^{[3
,4
]}

Levine, Roger

机构：

[1] Oregon State Univ, Corvallis, OR 97331 USA

[2] Oregon State Univ, Coll Educ, Adult Educ & Higher Educ Leadership, Corvallis, OR 97331 USA

[3] Oregon State Univ, Sch Social & Behav Hlth Sci, Corvallis, OR 97331 USA

[4] Oregon State Univ, Coll Publ Hlth & Human Sci, Extens & Outreach, Corvallis, OR 97331 USA

来源：

HUMAN RESOURCE DEVELOPMENT REVIEW | 2016年 / 15卷 / 02期

关键词：

performance measurement; performance indicators; BALANCED SCORECARD; DYNAMICS; MANAGEMENT; ALIGNMENT; STRATEGY; SYSTEMS;

D O I：

10.1177/1534484316636220

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

Performance measurement systems (PMSs) are developed and implemented to support the accomplishment of objectives of an organization or organizational initiative. PMSs are structured to enable monitoring of performance. This monitoring is accomplished through the identification of areas of concern and success, with the ultimate goals of developing organizational capabilities and enhancing organizational learning. This article reviews the literature on performance measurement and its implementation, and proposes a model to guide the development and implementation of PMSs. The article concludes with a consideration of the broader implications of PMSs and provides recommendations for future research in PMSs with regard to human resource development.

引用

页码：151 / 181

页数：31

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