Using ArchiMate and TOGAF to Understand the Enterprise Architecture and ITIL Relationship

被引：0

作者：

Vicente, Marco ^{[1
]}

Gama, Nelson ^{[1
]}

da Silva, Miguel Mira ^{[1
]}

机构：

[1] Inst Super Tecn, P-1049001 Lisbon, Portugal

来源：

ADVANCED INFORMATION SYSTEMS ENGINEERING WORKSHOPS (CAISE) | 2013年 / 148卷

关键词：

Enterprise Architecture; ITIL; IT Service Management; business/IT alignment; TOGAF;

D O I：

暂无

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

Business/IT alignment has become one of the most relevant concerns on organizations. Enterprise Architecture (EA) and ITIL, two distinct governance approaches with different perspectives, have become recently dominant between practitioners. However, parallel EA and ITIL projects can lead to wasted resources and a duplication of costs and efforts. In this paper we propose an EA and ITIL integration using ArchiMate as a common frame of reference. We also want to point out that implementing ITIL is like implementing any other architecture change and demonstrate it by using TOGAF to perform an ITIL implementation on ArchiSurance, a fictitious organization from the well known ArchiMate case study.

引用

下载

页码：134 / 145

页数：12

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