Mental Health Care Providers' Attitudes Toward Telepsychiatry: A Systemwide, Multisite Survey During the COVID-19 Pandemic

被引:63
|
作者
Guinart, Daniel [1 ,3 ]
Marcy, Patricia [4 ]
Hauser, Marta [4 ]
Dwyer, Michael [2 ]
Kane, John M. [1 ,3 ]
机构
[1] Zucker Hillside Hosp, Dept Psychiat Res, New York, NY 11004 USA
[2] Zucker Hillside Hosp, Ambulatory Care Div, New York, NY 11004 USA
[3] Hofstra Northwell, Donald & Barbara Zucker Sch Med, Manhasset, NY USA
[4] Vanguard Res Grp, Glen Oaks, NY USA
关键词
CLINICIAN; BARRIERS; CHILD;
D O I
10.1176/appi.ps.202000441
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Objectives: The COVID-19 pandemic has forced a rapid transition to telepsychiatry. This study examined the experience and attitudes of mental health care providers toward telehealth. Methods: At 18 centers across the United States, 819 mental health care providers completed an electronic survey about telepsychiatry use and satisfaction. Results: Overall, 73% of providers using videoconferencing and 66% using the telephone rated their experience as excellent or good. Flexible scheduling or rescheduling (77%) and timely start (69%) were frequently reported advantages for both modalities. Challenges were related to patients' inability to use conferencing devices (52%), lack of sense of closeness or connection (46%), and technical problems (39%). After the pandemic resolves, 64% of respondents would want to continue using telepsychiatry in at least 25% of their caseload. Conclusions: Telepsychiatry was very well perceived among mental health care providers, and many would like to continue using it. Access to technology and training raises concerns.
引用
收藏
页码:704 / 707
页数:4
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