Data Analytics for Improving Public Service Delivery

被引：0
|
作者：
Bonhomme, Maryse [1 ]
Sandor, Markon [1 ]
Chika, Yoshida [1 ]
机构：
[1] Kobe Inst Comp, Grad Sch Informat Technol, Kobe, Hyogo, Japan
来源：
PROCEEDINGS OF 4TH IEEE INTERNATIONAL CONFERENCE ON APPLIED SYSTEM INNOVATION 2018 ( IEEE ICASI 2018 ) | 2018年
关键词：
Data analytics; statistical analysis; software design; e-gov; user-centered model;
D O I：
暂无
中图分类号：
TM [电工技术]; TN [电子技术、通信技术];
学科分类号：
0808 ; 0809 ;
摘要：
The Rwanda Development Board has been responsible for the digitization of public institutions for the last 5 years, getting mixed responses from public servants. Users are not against digitization in itself but rather report that current tools are unwieldy. This research is about introducing a user centered model, based on analysis of user surveys in addition to machine generated data from the systems. We use algorithms to predict the effect of design modifications, leading to products which are more appealing to users.
引用
收藏
页码：778 / 781
页数：4
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