A unified model of knowledge sharing insights from a case study in the IT industry

被引:0
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作者
Kautz, Karlheinz [1 ]
机构
[1] Copenhagen Business Sch, Frederiksberg, Denmark
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中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
This paper adds to the discussion on knowledge management by focusing on the process of knowledge sharing as a vital part of knowledge management, and on the relationship between knowledge, learning and communication and the role of social interaction and technical media in this process. On the background an extensive literature study we develop an initial theoretical framework of knowledge sharing and refine it on the basis of an empirical study performed in a Danish IT company to a unified model of knowledge sharing. The model is used to suggest an explanation of what supports, what hinders and how to improve knowledge sharing in the investigated case.
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页码:1 / 35
页数:35
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