From user participation to user seduction in the design of innovative user-centered systems

被引:0
|
作者
Agostini, A [1 ]
De Michelis, G [1 ]
Susani, M [1 ]
机构
[1] Univ Milan, Cooperat Technol Lab, Dept Informat Syst & Commun, DISCO, I-20126 Milan, Italy
关键词
D O I
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中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Many approaches have been proposed and used to design computer-based systems. Nevertheless, generally the outcomes are not satisfactory from various perspectives (e.g., user satisfaction, technology innovation, etc.). Within this paper -after analyzing strengths and weaknesses of some of these approaches- we propose a new 'seductive' way for designing innovative user-centered systems. This approach is based on the integration of the CSCW and industrial design cultures. One of the first experiences of its use is also discussed.
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页码:225 / 240
页数:16
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