Operant leadership and employee citizenship: A question of trust?

被引：38

作者：

Rubin, Robert S. ^{[1
]}

Bommer, William H. ^{[2
]}

Bachrach, Daniel G. ^{[3
]}

机构：

[1] Depaul Univ, Dept Management, Chicago, IL 60604 USA

[2] Calif State Univ Fresno, Fresno, CA 93740 USA

[3] Univ Alabama, Tuscaloosa, AL 35487 USA

来源：

LEADERSHIP QUARTERLY | 2010年 / 21卷 / 03期

关键词：

Operant leadership; Trust; Organizational citizenship behavior; Rewards; Punishment; ORGANIZATIONAL CITIZENSHIP; TRANSACTIONAL LEADERSHIP; PUNISHMENT BEHAVIORS; FAIRNESS PERCEPTIONS; MEMBER EXCHANGE; PERFORMANCE; REWARD; JUSTICE; METAANALYSIS; ATTITUDES;

D O I：

10.1016/j.leaqua.2010.03.005

中图分类号：

B849 [应用心理学];

学科分类号：

040203 ;

摘要：

The present study replicates and extends previous research examining the relationship between operant leader behavior and organizational citizenship behavior (OCB). Drawing on recent theory proffering trust as an important explanatory mechanism, we hypothesized that employee trust mediates the relationship between operant leader behaviors and OCB. Further. we argue that the valences associated with reward and punishments augment the effects of both contingent and non-contingently administered behaviors Using data collected from 475 employees of a United States manufacturing firm, results indicate that trust fully mediates the relationship between operant leadership and OCB. Further, results confirmed that contingently based reward and punishment leader behaviors are more constructive in engendering trust and citizenship than non-contingent leader behaviors (C) 2010 Elsevier Inc All rights reserved

引用

页码：400 / 408

页数：9

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