Simulating order fulfillment with product substitutions in an assemble-to-order supply chain

被引:1
|
作者
Ervolina, Thomas R. [1 ]
Ettl, Markus [1 ]
Lee, Young M. [1 ]
Peters, Daniel J. [2 ]
机构
[1] IBM Corp, Thomas J Watson Res Ctr, POB 218, Yorktown Hts, NY 10598 USA
[2] IBM Integrated Supply Chain, Hopewell Jct, NY 12533 USA
关键词
D O I
10.1109/WSC.2006.322988
中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
In today's competitive and dynamic business environment, companies need to continually evaluate the effectiveness of their supply chain and look for ways to transform business processes to achieve superior customer service and higher profitability. In this paper we propose a novel availability management process called Available-to-Sell (ATS) that incorporates demand shaping and profitable demand response to drive better operational efficiency through improved synchronization of supply and demand. We develop an order fulfillment simulation model to assess how the proposed availability management system affects supply chain performance, and apply the model in a server computer manufacturing environment. The simulation plays an important role in making strategic business decisions that impact customer service, revenue and profitability.
引用
收藏
页码:2012 / +
页数:3
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