ARTIFICIAL INTELLIGENCE IN ELECTRONIC COMMERCE: BASIC CHATBOTS AND THE CONSUMER JOURNEY

被引:14
|
作者
Nichifor, Eliza [1 ]
Trifan, Adrian [1 ]
Nechifor, Elena Mihaela [1 ]
机构
[1] Univ Transilvania, Brasov, Romania
关键词
CUSTOMER; TRENDS;
D O I
10.24818/EA/2021/56/87
中图分类号
F [经济];
学科分类号
02 ;
摘要
[No abstract available]
引用
收藏
页码:87 / 101
页数:15
相关论文
共 50 条
  • [41] Sustainability and Consumer Behavior in Electronic Commerce
    Stofejova, Lenka
    Kral, Stefan
    Fedorko, Richard
    Bacik, Radovan
    Tomasova, Maria
    SUSTAINABILITY, 2023, 15 (22)
  • [42] The consumer in electronic commerce: Beyond confidence
    De Nayer, B
    CONSUMER LAW IN THE INFORMATION SOCIETY, 2001, : 117 - 125
  • [43] Artificial Intelligence in Consumer Electronics
    Morra, Lia
    Mohanty, Saraju P.
    Lamberti, Fabrizio
    IEEE CONSUMER ELECTRONICS MAGAZINE, 2020, 9 (03) : 46 - 46
  • [44] Appropriateness of Artificial Intelligence Chatbots in Diabetic Foot Ulcer Management
    Shiraishi, Makoto
    Lee, Haesu
    Kanayama, Koji
    Moriwaki, Yuta
    Okazaki, Mutsumi
    INTERNATIONAL JOURNAL OF LOWER EXTREMITY WOUNDS, 2024,
  • [45] Application of Artificial Intelligence in Companies in the Tourism Sector: The Case of Chatbots
    Ramalho, Pedro
    Fernandes, Paula Odete
    Oliveira, Jorge
    Lopes, Isabel
    ADVANCES IN TOURISM, TECHNOLOGY AND SYSTEMS, VOL 1, ICOTTS 2023, 2024, 383 : 455 - 464
  • [46] Artificial intelligence chatbots for the nutrition management of diabetes and the metabolic syndrome
    Naja, Farah
    Taktouk, Mandy
    Matbouli, Dana
    Khaleel, Sharfa
    Maher, Ayah
    Uzun, Berna
    Alameddine, Maryam
    Nasreddine, Lara
    EUROPEAN JOURNAL OF CLINICAL NUTRITION, 2024, 78 (10) : 887 - 896
  • [47] A review of development approaches for Artificial Intelligence chatbots in medical education
    See, Christopher
    Lam, Cynthia Sin Nga
    Li, Yalsin Yik Sum
    ASIA PACIFIC SCHOLAR, 2023, 8 (03): : 72 - 73
  • [48] Live support by chatbots with artificial intelligence: A future research agenda
    Mark Anthony Camilleri
    Ciro Troise
    Service Business, 2023, 17 : 61 - 80
  • [49] Unleashing the Power of Smart Chatbots: Transforming Banking with Artificial Intelligence
    Balaji, K.
    Karim, Shaik
    Rao, P. Seshagiri
    2024 INTERNATIONAL CONFERENCE ON ADVANCES IN COMPUTING, COMMUNICATION AND APPLIED INFORMATICS, ACCAI 2024, 2024,
  • [50] Reply to: "Addressing Chatbots as Artificial Intelligence Aids in Pediatric Pathology"
    van der Kamp, Ananda
    Waterlander, Tomas
    de Bel, Thomas
    van der Laak, Jeroen
    van den Heuvel-Eibrink, Marry
    Mavinkurve-Groothuis, Annelies
    de Krijger, Ronald
    PEDIATRIC AND DEVELOPMENTAL PATHOLOGY, 2024, 27 (03) : 280 - 281