Domain-Driven Process Adaptation in Emergency Scenarios

Business process models are a suitable means to describe the temporal and logical order of tasks for achieving a, given goal. Therefore they become crucial in the coordination of intervention actions to efficiently recover from a disaster or tragic event. Past experience is vital in handling these scenarios; but every new emergency would almost always present peculiar characteristics. So although generic business processes for disaster management would typically be available in a recovery infrastructure, these need to be adapted every time to the specific scenario. In these Situations goal achievement is very time-critical, thus the adaptation process should be done in the most efficient way and be error-free. This paper proposes to capture multiple variants of an emergency recovery process in a configurable model, and to control the model adaptation via the use of interactive domain-based questionnaires.