Corporate memories as a tool for knowledge management

This article addresses the relation between corporate memories and learning in organizations. We argue that a corporate memory should support three types of learning in organizations: Individual learning, learning through direct communication, and learning using a knowledge repository. Then we formulate functional requirements for a corporate memory that would support these types of learning, and we present an architecture that satisfies these requirements. The article ends with pointers to related work and future research issues. (C) 1997 Elsevier Science Ltd.