AN INTEGRATED MODEL FOR BUSINESS PROCESS RE-ENGINEERING

被引：0
|
作者：
Lee, Ya-Ching [1 ]
Chu, Pin-Yu [1 ]
Tseng, Hsien-Lee [1 ]
机构：
[1] Natl Sun Yat Sen Univ, Inst Commun Management, Kaohsiung 80424, Taiwan
来源：
PROCEEDINGS OF THE 2ND INTERNATIONAL CONFERENCE ON ADVANCED COMPUTER THEORY AND ENGINEERING (ICACTE 2009), VOLS 1 AND 2 | 2009年
关键词：
Information and communication technology; business process re-engineering; dynamic environment; dynamic capabilities; balanced scorecard approach; DYNAMIC CAPABILITIES; COMPETITIVE ADVANTAGE; BALANCED SCORECARD; PERFORMANCE; INFORMATION; ENVIRONMENT; PERCEPTIONS; RESOURCES; FRAMEWORK; USAGE;
D O I：
暂无
中图分类号：
TP31 [计算机软件];
学科分类号：
081202 ; 0835 ;
摘要：
This study investigates the impacts of information and communications technology adoption on business process reengineering and the associated performance from a dynamic resource-based perspective. The framework is tested using survey data from a sample of 436 chief information officers or senior information system managers. ICT technologies facilitate firms to optimize business processes. Moreover, business process re-engineering has significant positive impacts on internal process performance, and then internal process performance has significant impacts on organizational learning and growth and customer satisfaction correspondingly.
引用
收藏
页码：1759 / 1766
页数：8
相关论文
共 50 条
  • [21] Ontologies supporting business process re-engineering
    Galatescu, A
    Greceanu, T
    ENTERPRISE INFORMATION SYSTEMS IV, 2002, : 186 - 193
  • [22] Exploration methods in business process re-engineering
    Rajala, M
    Savolainen, T
    Jagdev, H
    COMPUTERS IN INDUSTRY, 1997, 33 (2-3) : 367 - 385
  • [23] A new methodology for business process re-engineering
    Keeble, P
    INFOR, 1995, 33 (04) : 234 - 247
  • [24] Business process re-engineering - A discredited vocabulary?
    Belmiro, TR
    Gardiner, PD
    Simmons, JEL
    INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT, 1997, 17 (01) : 21 - 33
  • [25] Enterprises' perceptions on business process re-engineering: A path analytic model
    Lu, Hsi-Peng
    Yeh, Da-Chin
    Omega, 1998, 26 (01): : 17 - 27
  • [26] Enterprises' perceptions on business process re-engineering: a path analytic model
    Lu, HP
    Yeh, DC
    OMEGA-INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE, 1998, 26 (01): : 17 - 27
  • [27] Development of a business process re-engineering model applicable to the public sector
    McAdam, R
    Mitchell, N
    TOTAL QUALITY MANAGEMENT, 1998, 9 (4-5): : S160 - S163
  • [28] The application of business process re-engineering in Chinese enterprises
    刘全顺
    刘利军
    关小吉
    JournalofCoalScience&Engineering(China), 2002, (02) : 107 - 112
  • [29] System theory guides business process re-engineering
    Jin, ML
    Li, F
    PROCEEDINGS OF THE 2001 INTERNATIONAL CONFERNECE ON MANAGEMENT SCIENCE & ENGINEERING, 2001, : 659 - 663
  • [30] The role of SAP software in business process re-engineering
    Soliman, F
    Youssef, MA
    INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, 1998, 18 (9-10) : 886 - +
12345