AN INTEGRATED MODEL FOR BUSINESS PROCESS RE-ENGINEERING

被引：0
|
作者：
Lee, Ya-Ching [1 ]
Chu, Pin-Yu [1 ]
Tseng, Hsien-Lee [1 ]
机构：
[1] Natl Sun Yat Sen Univ, Inst Commun Management, Kaohsiung 80424, Taiwan
来源：
PROCEEDINGS OF THE 2ND INTERNATIONAL CONFERENCE ON ADVANCED COMPUTER THEORY AND ENGINEERING (ICACTE 2009), VOLS 1 AND 2 | 2009年
关键词：
Information and communication technology; business process re-engineering; dynamic environment; dynamic capabilities; balanced scorecard approach; DYNAMIC CAPABILITIES; COMPETITIVE ADVANTAGE; BALANCED SCORECARD; PERFORMANCE; INFORMATION; ENVIRONMENT; PERCEPTIONS; RESOURCES; FRAMEWORK; USAGE;
D O I：
暂无
中图分类号：
TP31 [计算机软件];
学科分类号：
081202 ; 0835 ;
摘要：
This study investigates the impacts of information and communications technology adoption on business process reengineering and the associated performance from a dynamic resource-based perspective. The framework is tested using survey data from a sample of 436 chief information officers or senior information system managers. ICT technologies facilitate firms to optimize business processes. Moreover, business process re-engineering has significant positive impacts on internal process performance, and then internal process performance has significant impacts on organizational learning and growth and customer satisfaction correspondingly.
引用
收藏
页码：1759 / 1766
页数：8
相关论文
共 50 条
12345