Rochester Institute of Technology-Service Management

被引：0

作者：

Jacobs, James W., Jr.

Johnson, Guy

机构：

来源：

SERVICE SCIENCE, MANAGEMENT AND ENGINEERING EDUCATION FOR THE 21ST CENTURY | 2008年

关键词：

D O I：

10.1007/978-0-387-76578-5_24

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

This paper addresses several issues related to Service Management education. Those issues are; the current state of service management education at our institution, the current state of service in organizations, a brief listing of our courseware themes, a brief rundown about current faculty research, project and grants and some examples of student research projects. Lastly, we have identified how collaboration around SSME would be beneficial.

引用

页码：153 / 156

页数：4

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