Dynamics of e-Governance in post COVID era: India

被引:2
|
作者
Singh, Upmith [1 ]
Rawat, Kamlendra [2 ]
Singhla, Ashim Raj [1 ]
机构
[1] Indian Inst Foreign Trade IIFT, IT & Knowledge Management, New Delhi, India
[2] Indian Inst Foreign Trade IIFT, Finance, New Delhi, India
关键词
COVID-19; e-Governance; India; structural equation modeling (SEM); PUBLIC VALUE; SERVICE QUALITY; POLITICAL-PARTICIPATION; MONETARY INCENTIVES; PERCEIVED VALUE; E-GOVERNMENT; SATISFACTION; ANTECEDENTS; MODELS;
D O I
10.1002/isd2.12168
中图分类号
C [社会科学总论];
学科分类号
03 ; 0303 ;
摘要
India as a country, has made numerous efforts related to launch and adoption of e-Governance initiatives, which has been introduced in various fields. However, except a few, most of such initiatives have not been able to deliver the desired results over the longer course of time, resulting in underutilization of public funds. Moreover, time and again it has been noted that e-Governance initiatives adoption and success varies across geography, mainly on account of prevalence of diversity in India. Furthermore, post COVID, the importance of e-Governance initiatives in the lives of citizens at large, has witnessed a paradigm shift both in applicability as well as acceptance. The enforcement of social distancing by Central as well as Local governments in the past few months has led to enhanced role of e-Governance initiatives in delivering critical to common services/facilities to the citizens at large. As a result, this study has been conducted with an aim to identify the factors responsible for higher adoption of the e-Governance services in India. The study also aims to analyze the impact of ongoing pandemic on the adoption of e-Governance by including a separate construct related to health.
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页数:16
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