The Role of Public Service Motivation in Employee Work Engagement: A Test of the Job Demands-Resources Model

被引：45

作者：

Cooke, Donna K. ^{[1
]}

Brant, Katarina K. ^{[2
]}

Woods, Juanita M. ^{[3
]}

机构：

[1] Florida Atlantic Univ, Management Programs, Davie, FL 33314 USA

[2] Florida Atlantic Univ, Management Programs, Boca Raton, FL 33431 USA

[3] Univ North Georgia, Mike Cottrell Coll Business, Oakwood, GA USA

来源：

INTERNATIONAL JOURNAL OF PUBLIC ADMINISTRATION | 2019年 / 42卷 / 09期

关键词：

Public service motivation (PSM); Job Demands-Resources Model (JD-R); work engagement; red tape; RED TAPE; CITIZENSHIP BEHAVIOR; BURNOUT; IMPACT;

D O I：

10.1080/01900692.2018.1517265

中图分类号：

C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;

摘要：

The study investigates the nature of public service motivation's (PSM) relationship to employee work engagement. Using the Job Demands-Resource Model, the authors compare whether PSM as a resource is an antecedent to employee work engagement or has a buffering effect on job hindrances of perceived red tape in explaining employee work engagement. They surveyed 388 supervisors and managers in a public-sector organization in the United States. The findings support PSM as an antecedent along with perceived job influence and perceived procurement red tape to employee work engagement.

引用

页码：765 / 775

页数：11

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