Mass Customization Measurements Metrics

被引:4
|
作者
Nielsen, Kjeld [1 ]
Brunoe, Thomas D. [1 ]
Joergensen, Kaj A. [1 ]
Taps, Stig B. [1 ]
机构
[1] Aalborg Univ, Dept Mech & Mfg Engn, DK-9220 Aalborg, Denmark
关键词
Mass customization; Metrics; Measurement; Capabilities;
D O I
10.1007/978-3-319-04271-8_31
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
A recent survey has indicated that 17 % of companies have ceased mass customizing less than 1 year after initiating the effort. This paper presents measurement for a company's mass customization performance, utilizing metrics within the three fundamental capabilities: robust process design, choice navigation, and solution space development. A mass customizer when assessing performance with these metrics can identify within which areas improvement would increase competitiveness the most and enable more efficient transition to mass customization.
引用
收藏
页码:359 / 375
页数:17
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