The acceptance and diffusion of the innovative smart phone use: A case study of a delivery service company in logistics

被引：125
|
作者：
Chen, Jengchung V. [2 ]
Yen, David C. [1 ]
Chen, Kuanchin [3 ]
机构：
[1] Miami Univ, Dept DSC & MIS, Oxford, OH 45056 USA
[2] Natl Cheng Kung Univ, Inst Int Management, Tainan 70101, Taiwan
[3] Western Michigan Univ, Dept Business Informat Syst, Kalamazoo, MI 49008 USA
来源：
INFORMATION & MANAGEMENT | 2009年 / 46卷 / 04期
关键词：
Smart phone adoption; Technology adoption; Innovation diffusion; Technology acceptance; Delivery service providers; TECHNOLOGY ACCEPTANCE; SELF-EFFICACY; INFORMATION TECHNOLOGIES; PERCEIVED EASE; MODEL; ADOPTION; SYSTEMS; USAGE;
D O I：
10.1016/j.im.2009.03.001
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
Technology adoption has been the topic of several theories. We empirically assessed and integrated four models to help in predicting smart phone adoption. The varying factors were combined and a survey was conducted in five sales branches of a delivery service company. Results of the analysis of the collected data show that the relationships amongst constructs were similar. Self-efficacy was a strong predictor of behavioral intention through attitude; after innovation, diffusion theory was added. Attitude towards smart phone adoption was found to be affected mainly by testability and organizational and environmental factors. We decided that an iterative approach to implementing smart phone adoption was effective. Managerial implications are discussed. (C) 2009 Elsevier B.V. All rights reserved.
引用
收藏
页码：241 / 248
页数：8
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