The Impact of Using an ERP System on Organizational Processes and Individual Employees

被引：1
|
作者：
Spano, A. [1 ]
Bello, B. [1 ]
机构：
[1] Univ Cagliari, Dept Ric Aziendali, Cagliari, Italy
来源：
INFORMATION TECHNOLOGY AND INNOVATION TRENDS IN ORGANIZATIONS | 2011年
关键词：
CRITICAL SUCCESS FACTORS; IMPLEMENTATION;
D O I：
10.1007/978-3-7908-2632-6_10
中图分类号：
TP39 [计算机的应用];
学科分类号：
081203 ; 0835 ;
摘要：
This article reports the results of a research aimed at investigating the impact of an ERP system on organizational processes and individual employees in a public sector organization (Italian Regional Council). Through a qualitative method (Focus Groups - FG) interesting results have come out: system introduction planning, organizational and technical aspects seem to be relevant issues to be addressed in order to improve ERP system's effectiveness. Through a structured questionnaire, a larger sample of employees will be involved in the second phase, aimed at testing the constructs which emerged with the FG analysis and the relationships among them.
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页码：83 / 90
页数：8
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