The Impact of Caring Climate, Job Satisfaction, and Organizational Commitment on Job Performance of Employees in a China's Insurance Company

被引:195
|
作者
Fu, Weihui [1 ]
Deshpande, Satish P. [2 ]
机构
[1] Univ Sci & Technol Beijing, Dongling Sch Econ & Management, Beijing 100083, Peoples R China
[2] Western Michigan Univ, Dept Management, Haworth Coll Business, Kalamazoo, MI 49008 USA
关键词
Caring climate; China; Job performance; Job satisfaction; Organizational commitment; ETHICAL CLIMATE; FACETS; NURSES; QUALITY;
D O I
10.1007/s10551-013-1876-y
中图分类号
F [经济];
学科分类号
02 ;
摘要
This research uses structural equation modeling (SEM) to examine the direct and indirect relationships among caring climate, job satisfaction, organizational commitment, and job performance of 476 employees working in a Chinese insurance company. The SEM result showed that caring climate had a significant direct impact on job satisfaction, organizational command, and job performance. Caring climate also had a significant indirect impact on organizational commitment through the mediating role of job satisfaction, and on job performance through the mediating role of job satisfaction and organizational commitment. In addition, job satisfaction had significant direct impact on organizational commitment, through which it also had a significant indirect impact on job performance. Finally, organizational commitment had a significant direct impact on job performance.
引用
收藏
页码:339 / 349
页数:11
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