EXPLAINING EMPLOYEE JOB PERFORMANCE: THE ROLE OF ONLINE AND OFFLINE WORKPLACE COMMUNICATION NETWORKS

被引：104

作者：

Zhang, Xiaojun ^{[1
]}

Venkatesh, Viswanath ^{[2
]}

机构：

[1] Hong Kong Univ Sci & Technol, Sch Business & Management, Kowloon, Hong Kong, Peoples R China

[2] Univ Arkansas, Walton Coll Business, Dept Informat Syst, Fayetteville, AR 72701 USA

来源：

MIS QUARTERLY | 2013年 / 37卷 / 03期

关键词：

Online networks; offline networks; communication networks; social networks; complementarity; job performance; COMPUTER-MEDIATED COMMUNICATION; INFORMATION-SYSTEMS SUCCESS; TASK-TECHNOLOGY FIT; SOCIAL NETWORKS; ORGANIZATIONAL RESEARCH; INDIVIDUAL-PERFORMANCE; FIRM PERFORMANCE; STRUCTURAL HOLES; MEDIUM MATTER; MCLEAN MODEL;

D O I：

10.25300/MISQ/2013/37.3.02

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

By distinguishing between employees' online and offline workplace communication networks, this paper incorporates technology into social network theory to understand employees' job performance. Specifically, we conceptualize network ties as direct and indirect ties in both online and offline workplace communication networks, thus resulting in four distinct types of ties. We theorize that employees' ties in online and offline workplace communication networks are complementary resources that interact to influence their job performance. We found support for our model in a field study among 104 employees in a large telecommunication company. The paper concludes with theoretical and practical implications.

引用

页码：695 / +

页数：31

共 50 条

[41] Employee Job Satisfaction and Business Performance: The Mediating Role of Organizational Commitment
Ahmad, Mir Rouf
Raja, Rameez
VISION-THE JOURNAL OF BUSINESS PERSPECTIVE, 2021, 25 (02) : 168 - 179
[42] NEGATIVE FEEDBACK AND EMPLOYEE JOB PERFORMANCE: MODERATING ROLE OF THE BIG FIVE
Guo, Yun
Zhang, Yanhong
Liao, Jianqiao
Guo, Xinwei
Liu, Jintao
Xue, Xiang
Li, Cunchao
Zhang, Min
Zhang, Yumei
SOCIAL BEHAVIOR AND PERSONALITY, 2017, 45 (10): : 1735 - 1744
[43] Human Resource Management Practices and Employee Performance: The Role of Job Satisfaction
Alsafadi, Yousef
Altahat, Shadi
JOURNAL OF ASIAN FINANCE ECONOMICS AND BUSINESS, 2021, 8 (01): : 519 - 529
[44] The moderating role of employee positive well being on the relation between job satisfaction and job performance
Wright, Thomas A.
Cropanzano, Russell
Bonett, Douglas G.
JOURNAL OF OCCUPATIONAL HEALTH PSYCHOLOGY, 2007, 12 (02) : 93 - 104
[45] Why Does Developmental Feedback Foster Employee Job Performance? The Mediating Role of Job Crafting
Guo, Yun
Xiong, Guobao
Shaw, Kang-Hwa
Liao, Jianqiao
Zhang, Zeyu
Yi, Feng
SAGE OPEN, 2023, 13 (03):
[46] Diverse Work Groups and Employee Performance: The Role of Communication Ties
Zhang, Yan
Huai, Ming-Yun
SMALL GROUP RESEARCH, 2016, 47 (01) : 28 - 57
[47] Performance-enhancing compensation practices and employee productivity: The role of workplace bullying
Samnani, Al-Karim
Singh, Parbudyal
HUMAN RESOURCE MANAGEMENT REVIEW, 2014, 24 (01) : 5 - 16
[48] Gen Z Employee Adaptive Performance: The Role of Inclusive Leadership and Workplace Happiness
Katsaros, Kleanthis K.
ADMINISTRATIVE SCIENCES, 2024, 14 (08)
[49] Predicting organisational commitment: The role of line manager communication, employee trust and job satisfaction
Ndlovu, Tatiana
Quaye, Emmanuel S.
Saini, Yvonne K.
SOUTH AFRICAN JOURNAL OF BUSINESS MANAGEMENT, 2021, 52 (01)
[50] The effects of the perceived external prestige of the organization on employee deviant workplace behavior The mediating role of job satisfaction
Tuna, Muharrem
Ghazzawi, Issam
Yesiltas, Murat
Tuna, Aysen Akbas
Arslan, Siddik
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2016, 28 (02) : 366 - 396

← 1 2 3 4 5 →