TECHNOLOGY GAPS AND CAPACITY ISSUES IN AFRICAN INSURANCE COMPANIES: SELECTED COUNTRY EVIDENCE

This paper describes a variety of approaches used to assess the efficiency of a sample of major insurance companies in Angola and Mozambique between 2003 and 2012. Several data envelopment analysis estimates were generated using bootstrap technique, as this allowed the use of confidence intervals and the correction of a biased perception noted in the core estimates, in order to test the significant differences identified in efficiency levels and the input-decreasing/output-increasing potentials in the meta-frontier analysis in both countries. Findings indicate that there seems to be a scarcity of opportunities to accommodate future demands, pinpointing that the technological gap ratio of the meta-frontier is negligible. Copyright (C) 2015 John Wiley & Sons, Ltd.