The boundary condition of travel satisfaction and the mediating role of destination image: The case of event tourism

被引:27
|
作者
Wong, IpKin Anthony [1 ,2 ]
Xu, Yueying Hazel [3 ]
Tan, Xiuchang Sherry [3 ]
Wen, Huijun [4 ]
机构
[1] Sun Yat Sen Univ, Guangzhou, Guangdong, Peoples R China
[2] Beijing Union Univ, Guangzhou, Guangdong, Peoples R China
[3] Tourism Coll, Inst Tourism Studies, Hangzhou, Zhejiang, Peoples R China
[4] Inner Mongolia Univ Technol, Hohhot, Peoples R China
关键词
Destination image; destination loyalty; event tourism; event value; travel satisfaction; CUSTOMER SATISFACTION; PERCEIVED VALUE; MODEL; QUALITY; BEHAVIOR; LOYALTY; BRAND; PRICE; ANTECEDENTS; PERCEPTIONS;
D O I
10.1177/1356766718763691
中图分类号
F [经济];
学科分类号
02 ;
摘要
Planned events have been acknowledged to improve the image of a place. Although there are ample studies examining the destination image and tourist behaviors, this research focuses on the mediating effects of different destination images on the linkage between travel-specific event value and destination loyalty. In addition, this study seeks to advance the literature by addressing the mixed findings of event-induced destination image by examining the moderating effect of travel satisfaction. Moderated mediating effects of cognitive and affective destination images as well as the moderated indirect effect of event value are also tested. From a broader theoretical perspective, this study aims to advance the importance of event-induced destination image and the loyalty formation process by demonstrating the boundary condition of a trip based on tourist satisfaction.
引用
下载
收藏
页码:207 / 224
页数:18
相关论文
共 50 条
  • [1] Antecedents and consequences of tourists' satisfaction in sport event: Mediating role of destination image
    Elahi, Alireza
    Moradi, Erfan
    Saffari, Marjan
    JOURNAL OF CONVENTION & EVENT TOURISM, 2020, 21 (02) : 123 - 154
  • [2] Mediating Perceived Travel Constraints: The Role of Destination Image
    Chen, Po-Ju
    Hua, Nan
    Wang, Youcheng
    JOURNAL OF TRAVEL & TOURISM MARKETING, 2013, 30 (03) : 201 - 221
  • [3] The Effect of Tourism Risk Dimensions on Foreign Tourists Satisfaction and Loyalty: Mediating Role of Destination Image (Case Study Ardabil City)
    Nouri, Asgarnezhad B.
    Ebrahimpour, H.
    Zadeh, M. H.
    Banghinie, M.
    Soltani, M.
    ALMATOURISM-JOURNAL OF TOURISM CULTURE AND TERRITORIAL DEVELOPMENT, 2018, 9 (17): : 55 - 94
  • [4] Destination image, satisfaction and destination loyalty in cruise tourism: the case of Malaga (Spain)
    Cruz Ruiz, Elena
    Bermudez Gonzalez, Guillermo
    Tous Zamora, Dolores
    TOURISM & MANAGEMENT STUDIES, 2018, 14 (01) : 58 - 68
  • [5] The Impact of Memorable Tourism Experiences on Loyalty Behaviors: The Mediating Effects of Destination Image and Satisfaction
    Kim, Jong-Hyeong
    JOURNAL OF TRAVEL RESEARCH, 2018, 57 (07) : 856 - 870
  • [6] Consumption values, destination cues and nostalgia on the attitude in the selection of destination for educational tourism: the mediating role of destination image
    Rahman, Muhammad Sabbir
    Osmangani, AAahad M.
    Hassan, Hasliza
    Anwar, Md. Aftab
    Fattah, Fadi Abdel Muniem Abdel
    INTERNATIONAL JOURNAL OF TOURISM CITIES, 2016, 2 (03) : 257 - 272
  • [7] Smart tourism application and destination image: mediating role of theory of mind (ToM)
    Tavitiyaman, Pimtong
    Qu, Hailin
    Tsang, Wing-sze Lancy
    Lam, Chin-wah Rachel
    ASIA PACIFIC JOURNAL OF TOURISM RESEARCH, 2021, 26 (08) : 905 - 920
  • [8] Impact of Destination Image Formation on Tourist Trust: Mediating Role of Tourist Satisfaction
    Jebbouri, Abdelhamid
    Zhang, Heqing
    Imran, Zahid
    Iqbal, Javed
    Bouchiba, Nasser
    FRONTIERS IN PSYCHOLOGY, 2022, 13
  • [9] Tourism service quality and destination loyalty - the mediating role of destination image from international tourists' perspectives
    Akroush, Mamoun N.
    Jraisat, Luai E.
    Kurdieh, Dina J.
    AL-Faouri, Ruba N.
    Qatu, Laila T.
    TOURISM REVIEW, 2016, 71 (01) : 18 - 44
  • [10] Tourism destination brand equity, brand authenticity and revisit intention: the mediating role of tourist satisfaction and the moderating role of destination familiarity
    Shi, Huike
    Liu, Yaping
    Kumail, Tafazal
    Pan, Liurong
    TOURISM REVIEW, 2022, 77 (03) : 751 - 779