Research on performance evaluation of logistics service based on SCM

被引：4
|
作者：
Zhao, QiLan [1 ]
Ding, Huiping [1 ]
Liu, Hongzhi [2 ]
机构：
[1] Beijing JiaoTong Univ, Sch Econ & Management, Beijing 100044, Peoples R China
[2] Beijing Technol & Business Univ, Sch Comp, Beijing 100037, Peoples R China
来源：
2006 INTERNATIONAL CONFERENCE ON SERVICE SYSTEMS AND SERVICE MANAGEMENT, VOLS 1 AND 2, PROCEEDINGS | 2006年
基金：
中国国家自然科学基金;
关键词：
logistics service; third party logistics; performance evaluation; fuzzy comprehensive evaluation;
D O I：
10.1109/ICSSSM.2006.320778
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
On the basis of analyzing the characteristics of logistics service, this paper discusses the influence of performance evaluation index of logistics service based on SCM, which include logistics service quality, response speed, reliability, flexibility and cost. Then the paper give the performance evaluation mode of logistics service based on SCM, such as the principle of performance appraisal of third party logistics enterprises, performance appraisal index system of third party logistics enterprises, exterior achievements weight aspect, and carries on the single factor appraisal, establishes fuzzy relationship matrix, and analyses fuzzy quality synthetic evaluation result vector.
引用
收藏
页码：984 / 989
页数：6
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