Study on Business Process Knowledge Creation and Optimization in Modern Manufacturing Enterprises

With the profound influence of information technology and knowledge age, modem manufacturing enterprises arc developing towards knowledge intensive direction. The acquisition, production and application of new knowledge will be the basic motive powers for the development of manufacturing enterprises. Therefore the focus should point to the recombination and application of current process knowledge and creation of new knowledge because of various separated and wasted knowledge in the business process of modem manufacturing enterprises. According to the SECT model, the business process knowledge creation in modem manufacturing enterprises can be summarized to four basic modes including knowledge accumulation inside enterprises, externalization of internal knowledge, internalization of external knowledge, and networked external knowledge. Furthermore, four suggestions put forward to promote the process knowledge creation and learning including business process reengineering, construction of knowledge milling mechanism, establishment of knowledge sharing platform, and cracking of knowledge locked effect. (C) 2013 The Authors. Published by Elsevier B.V