A qualitative case study of employee turnover in retail business

被引：10

作者：

Olubiyi, Omotayo ^{[1
]}

Smiley, Garrett ^{[1
]}

Luckel, Henry ^{[1
]}

Melaragno, Ralph ^{[1
]}

机构：

[1] Northcent Univ, Scottsdale, AZ 85255 USA

来源：

HELIYON | 2019年 / 5卷 / 06期

关键词：

Business; Employee turnover; Person-organization fit; Value congruence; PERSON-ORGANIZATION FIT; PROXIMAL WITHDRAWAL STATES; JOB-SATISFACTION; VALUE CONGRUENCE; WORK VALUES; SOCIALIZATION; ORIENTATION; ATTRACTION; CONVERGENT; COMMITMENT;

D O I：

10.1016/j.heliyon.2019.e01796

中图分类号：

O [数理科学和化学]; P [天文学、地球科学]; Q [生物科学]; N [自然科学总论];

学科分类号：

07 ; 0710 ; 09 ;

摘要：

This study on the person-organization fit theory, measured in terms of value congruence, explored qualitative data from a survey of non-managerial retail employees in a Northwestern state in the United States in relation to job satisfaction and employee-organization value congruence in a retail establishment that has shown a remarkable deviation from the norm with employee turnover far below what is obtainable in the retail industry. The results of a field study of 18 employees, through open ended interviews and survey transcripts, analyzed thematically using Nvivo qualitative data analysis tool, identified five themes that influence job satisfaction and employee retention: Friendly workplace environment, Flexibility, Stability, Management Support, and Independence.

引用

页数：8

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