Communication Challenges in System Development: Involvement of System Developers in small-scale IT Projects

被引：2
|
作者：
Petersen, Lone Stub [1 ]
Bjoernes, Charlotte D. [2 ,3 ]
Bertelsen, Pernille [1 ]
机构：
[1] Aalborg Univ, Dept Dev & Planning, Aalborg, Denmark
[2] Aarhus Univ Hosp, Aalborg Hosp, Dept Urol, Aarhus, Denmark
[3] Aalborg Univ, Aalborg, Denmark
来源：
INFORMATION TECHNOLOGY IN HEALTH CARE: SOCIO-TECHNICAL APPROACHES 2010: FROM SAFE SYSTEMS TO PATIENT SAFETY | 2010年 / 157卷
关键词：
Communication; System Development; Profession; Language-Games;
D O I：
10.3233/978-1-60750-569-3-72
中图分类号：
R19 [保健组织与事业（卫生事业管理）];
学科分类号：
摘要：
A well-known challenge in system development is the aspect of user participation. In this paper we shift perspective from how to involve users in system development to how project managers with a clinical background, but without technical system knowledge, can involve system developers in IT projects. Using data from the development of an online patient book (an ICT application for clinical practice), we analyze challenges using the concept of language-games. We conclude that further research and development of participatory and communicative methods to involve system developers in IT projects, based in a clinical context, is needed.
引用
收藏
页码：72 / 78
页数：7
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