Research on smart mobile phone user experience with grounded theory

被引:0
|
作者
Wan, J. P. [1 ]
Zhu, Y. H. [1 ]
机构
[1] S China Univ Technol, Sch Business Adm, Guangzhou, Peoples R China
关键词
D O I
暂无
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
The user experience influencing factors of smart mobile phone are explored in order to assess its quality. At first, we discover user experience influencing factors of smart mobile phone and establish user experience quality assessment model with grounded theory, which including both environmental experience and user experience, then calculated the weight for each factor with analytic hierarchy process: interaction (0.115), usability (0.283), durability (0.091), innovation (0.104), screen vision (0.098), appearance design (0.071), touch experience (0.057), entertainment (0.133), emotional beggar (0.048), and first four key influencing factors are discovered as follow: usability, entertainment, interaction and innovation. Finally, the model is verified through quality assessment for five smart mobile phone, we hope that it can give some inspiration to mobile phone manufacturers and operators.
引用
收藏
页码:51 / 58
页数:8
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