How permeable to cause-related marketing are millennials?

被引:6
|
作者
Costa e Silva, Susana [1 ]
Duarte, Paulo [2 ]
Marinho, Ana Filipa Lopes [3 ]
Vlacic, Bozidar [3 ,4 ]
机构
[1] Univ Catolica Portuguesa, Catolica Porto Business Sch, Rua Diogo Botelho,1327, P-4169005 Porto, Portugal
[2] Univ Beira Interior, Dept Management & Econ, NECE Res Unit Business Sci, Covilha, Portugal
[3] Univ Catolica Portuguesa, Catolica Porto Business Sch, Lisbon, Portugal
[4] Univ Catolica Portuguesa, CEGE, Lisbon, Portugal
关键词
Cause-related marketing; Purchase intention; Brand differentiation; Brand– cause fit; Consumer-cause identification; Donation frame; Mechanism of CrM campaigns; CORPORATE SOCIAL-RESPONSIBILITY; BRAND-CAUSE FIT; CONSUMER RESPONSES; DONATION; IMPACT; COMPANY; IDENTIFICATION; PARTICIPATION; SKEPTICISM; MOTIVATION;
D O I
10.1007/s12208-021-00276-5
中图分类号
F [经济];
学科分类号
02 ;
摘要
This study aims to explore millennial consumers' intention to participate in cause-related marketing (CrM) campaigns. Building upon the previous literature on CrM, the authors outline six determinants of consumers' intention to purchase products involved with CrM campaigns. Taking into consideration these determinants, the conceptual model was tested using SPSS and SmartPLS software. This study's findings based on the 229 millennials reveal that the company's perceived motivation, brand-cause fit, consumer-cause identification, type of product, and frame of donation were relevant when it came to purchasing intention of products under CrM campaigns. These results reinforce the findings from previous literature and provide more specific information on the millennial generation. The current findings are useful for companies to develop better cause-related marketing campaigns targeted at this specific group of consumers. To reach the consumer more successfully, it was proved that absolute values provided to the cause are impactful in donators/clients' perception of the campaign and purchase intention of the products associated.
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页码:335 / 360
页数:26
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