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- [21] Learning to predict problematic situations in a spoken dialogue system: Experiments with how may I help you? 6TH APPLIED NATURAL LANGUAGE PROCESSING CONFERENCE/1ST MEETING OF THE NORTH AMERICAN CHAPTER OF THE ASSOCIATION FOR COMPUTATIONAL LINGUISTICS, PROCEEDINGS OF THE CONFERENCE AND PROCEEDINGS OF THE ANLP-NAACL 2000 STUDENT RESEARCH WORKSHOP, 2000, : A210 - A217
- [22] How May I Help You? Using Neural Text Simplification to Improve Downstream NLP Tasks FINDINGS OF THE ASSOCIATION FOR COMPUTATIONAL LINGUISTICS, EMNLP 2021, 2021, : 4074 - 4080
- [23] Hello, customer service speaking, how can I help you? - Restructuring of customer service in the public sector and the consequences for job quality OSTERREICHISCHE ZEITSCHRIFT FUER SOZIOLOGIE, 2009, 34 (03): : 82 - 91
- [24] "How May I Help You?": Modeling Twitter Customer Service Conversations Using Fine-Grained Dialogue Acts IUI'17: PROCEEDINGS OF THE 22ND INTERNATIONAL CONFERENCE ON INTELLIGENT USER INTERFACES, 2017, : 343 - 355
- [28] „Guten Tag, hier spricht Ihr Bürgerservice, was kann ich für Sie tun?“Restrukturierung im KundInnenservice des öffentlichen Sektors und die Auswirkungen auf die Qualität der Beschäftigung“Hello, customer service speaking, how can I help you?” — Restructuring of customer service in the public sector and the consequences for job quality Österreichische Zeitschrift für Soziologie, 2009, 34 (3) : 82 - 91