Expert System for Deciding a Solution of Mechanical Failure in a Car using Case-based Reasoning

被引：10
|
作者：
Rahman, A. [1 ]
Slamet, C. [1 ]
Darmalaksana, W. [2 ]
Gerhana, Y. A.
Ramdhani, M. A. [1 ]
机构：
[1] UIN Sunan Gunung Djati Bandung, Dept Informat, Jl AH Nasution 105, Bandung 40614, Indonesia
[2] UIN Sunan Gunung Djati Bandung, Res Ctr, Jl AH Nasution 105, Bandung 40614, Indonesia
来源：
2ND ANNUAL APPLIED SCIENCE AND ENGINEERING CONFERENCE (AASEC 2017) | 2018年 / 288卷
关键词：
D O I：
10.1088/1757-899X/288/1/012011
中图分类号：
O [数理科学和化学]; P [天文学、地球科学]; Q [生物科学]; N [自然科学总论];
学科分类号：
07 ; 0710 ; 09 ;
摘要：
The research implements a Case-based Reasoning method into an expert system to help mechanical team in an automobile service station in relation with making a specific decision to address customer complaints. A number of mechanistic criteria and potential alternatives are designed, using knowledge-based as a system backbone which is elaborated into four main general phases known as retrieving similar problems, reusing knowledge, revising solution and retaining experiences to fortify a best solution. Technically, an on line application system are constructed by Object-oriented Software Engineering (OOSE) model to serve end-users interactively. The result of this study indicates an on line expert system where the application not only can be effectively utilized by specialized team but also be able to serve as a knowledge bridge for other.
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页数：6
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