Management of enterprise quality of service

被引:0
|
作者
Ishibashi, K [1 ]
Tsykin, M [1 ]
机构
[1] Fujitsu Ltd, Kawasaki, Kanagawa, Japan
来源
关键词
D O I
暂无
中图分类号
TM [电工技术]; TN [电子技术、通信技术];
学科分类号
0808 ; 0809 ;
摘要
Service level agreements (SLAs) are commonly used to ensure the quality of service (QoS). With the advent of Grid and on-demand computing, QoS management promises to become business-critical. Fujitsu is at the forefront of the industry's QoS management development and standardization efforts. This paper presents some new QoS concepts and techniques, introduces Fujitsu's latest QoS management product-Systemwalker Service Quality Coordinator (SSQC)-and discusses the Application Quality/Resource Management (AQRM) Initiative of The Open Group.
引用
收藏
页码:133 / 140
页数:8
相关论文
共 50 条
  • [31] The Coordination of Logistics Service Quality for Manufacturing Enterprise and TPL
    Su Juning
    Shi Chuanfang
    Zhang Na
    ADVANCED RESEARCH ON INDUSTRY, INFORMATION SYSTEMS AND MATERIAL ENGINEERING, PTS 1-7, 2011, 204-210 : 1519 - 1524
  • [32] Risk Management in the System of Financial Stability of the Service Enterprise
    Drobyazko, Svetlana
    Barwinska-Malajowicz, Anna
    Slusarczyk, Boguslaw
    Chubukova, Olga
    Bielialov, Taliat
    JOURNAL OF RISK AND FINANCIAL MANAGEMENT, 2020, 13 (12)
  • [33] Service-oriented architecture and enterprise content management
    不详
    ECONTENT, 2007, 30 (08) : 26 - 29
  • [34] A model-driven framework for enterprise service management
    Huang Y.
    Kumaran S.
    Chung J.-Y.
    Information Systems and e-Business Management, 2005, 3 (2) : 201 - 217
  • [35] Integration of Customer Experience Management into the DNA of a Service Enterprise
    Elbadramany, Nadine
    Sireli, Yesim
    2007 IEEE INTERNATIONAL ENGINEERING MANAGEMENT CONFERENCE, 2007, : 139 - 143
  • [36] The Enterprise IT Service Quality Model Based on Service Interaction and It's Empirical Research
    Liu, Zhiliang
    Zhang, Jinlong
    LISS 2013, 2015, : 227 - 234
  • [37] The role of quality management in creating the reputation of the enterprise
    Rutkowska, Agnieszka
    E-MENTOR, 2016, (04): : 39 - 45
  • [38] Quality Management System in the Enterprise and Quality Assurance of Defense Products
    Horzela, Izabela
    VISION 2025: EDUCATION EXCELLENCE AND MANAGEMENT OF INNOVATIONS THROUGH SUSTAINABLE ECONOMIC COMPETITIVE ADVANTAGE, 2019, : 13151 - 13156
  • [39] A Maturity Model for Enterprise Data Quality Management
    Ofner, Martin
    Otto, Boris
    Oesterle, Hubert
    ENTERPRISE MODELLING AND INFORMATION SYSTEMS ARCHITECTURES-AN INTERNATIONAL JOURNAL, 2013, 8 (02): : 4 - 24
  • [40] An application of enterprise systems in quality management of products
    Wang, Li
    Shi, Hui-bin
    Yu, Shan
    Li, Hong
    Liu, Lu
    Bi, Zhuming
    Fu, Liuliu
    INFORMATION TECHNOLOGY & MANAGEMENT, 2012, 13 (04): : 389 - 402