A student's perspective of service quality in education

被引：9

作者：

Cook, MJ

机构：

[1] University College of St Martin, Lancaster LA1 3JD, Bowerham Road

来源：

TOTAL QUALITY MANAGEMENT | 1997年 / 8卷 / 2-3期

关键词：

D O I：

10.1080/0954412979839

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

[No abstract available]

引用

页码：S120 / S125

页数：6

共 50 条

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