Information systems success: Perceptions of developers in Korea

As firms increase their operations in the international arena, there is a growing need for managers to understand cross-cultural issues in adopting information systems (IS). The present study surveyed 127 TS developers in Korea with respect to their perceptions on the importance of various criteria for successful development of information systems. The results indicated that Korean IS developers perceive criteria related to the organizational and systems level to be more important than criteria on the strategic and user level. In addition, the Korean IS developers perceive immediate/direct criteria as more important than indirect/long term criteria. The current study found few differences between developers working for innovative versus those working for non-innovative companies with respect to their views on the importance of various success criteria. There were also very few differences in the perceptions of IS developers at different hierarchical ranks. The results were discussed in terms of implementing IS applications which cross national boundaries and span diverse cultures.