The issues affecting employees' adoption of online banking in Mahikeng

被引:3
|
作者
Poeng, Katlego Prudence [1 ]
Chukwuere, Joshua Ebere [1 ]
Agu, Nelson Tochukwu [1 ]
机构
[1] North West Univ, Mahikeng, South Africa
来源
2ND INTERNATIONAL CONFERENCE ON INFORMATION SYSTEM AND DATA MINING (ICISDM 2018) | 2018年
关键词
Online banking; Internet security; Employees; Security factors; Factors;
D O I
10.1145/3206098.3206121
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Online banking is a fast-growing trend in developing countries. It enables people to make banking transactions without going to the bank. Online banking can be performed on any device that is connected to the Internet such as laptop, desktop and mobile phone. Even with this kind of innovation, its growth and convenience, most employees in Mahikeng are still not keen on using online banking due to some reasons including security issues. Mahikeng is the capital city of North West province in South Africa. The main purpose of this study is to investigate the factors that affect employees' adoption of online banking in Mahikeng. The study strives to understand the factors, as well as the benefits which motivate employees to adopt online banking and their perception towards online banking against traditional banking. Quantitative research methodology was used in line with the philosophy of positivism and deductive reasoning. Questionnaires were circulated to 257 respondents across different government departments in the Mahikeng business district. The findings of this study indicate that most employees have used online banking. The study also found that security factors are the main issue which affects their adoption of online banking.
引用
收藏
页码:70 / 75
页数:6
相关论文
共 50 条
  • [41] Online banking adoption at the bottom of the pyramid: a survey of Chinese migrant workers
    Leonhardt, James M.
    Chu, Rongwei
    INTERNATIONAL JOURNAL OF EMERGING MARKETS, 2017, 12 (04) : 742 - 752
  • [42] Exploring the critical factors affecting the adoption of blockchain: Taiwan's banking industry
    Lu, Yi-Hsiang
    Yeh, Ching-Chiang
    Kuo, Yu-Mei
    FINANCIAL INNOVATION, 2024, 10 (01)
  • [43] Factors affecting adoption of internet banking in Jordan Chartered accountant's perspective
    Rawashdeh, Awni
    INTERNATIONAL JOURNAL OF BANK MARKETING, 2015, 33 (04) : 510 - 529
  • [44] Exploring the critical factors affecting the adoption of blockchain: Taiwan’s banking industry
    Yi-Hsiang Lu
    Ching-Chiang Yeh
    Yu-Mei Kuo
    Financial Innovation, 10
  • [45] Factors affecting the adoption of online library resources by business students
    Booker, Lorne D.
    Detlor, Brian
    Serenko, Alexander
    JOURNAL OF THE AMERICAN SOCIETY FOR INFORMATION SCIENCE AND TECHNOLOGY, 2012, 63 (12): : 2503 - 2520
  • [46] Factors Affecting the Adoption of Online Library Resources by Business Students
    Booker, Lorne D.
    Detlor, Brian
    Serenko, Alexander
    AMCIS 2012 PROCEEDINGS, 2012,
  • [47] Factors Affecting Adoption of Online Community Water User Participation
    Sukma, Narongsak
    Leelasantitham, Adisorn
    HUMAN BEHAVIOR AND EMERGING TECHNOLOGIES, 2022, 2022
  • [48] Online articles available on issues affecting older Americans
    不详
    GERIATRIC NURSING, 2003, 24 (05) : 263 - 263
  • [49] THE FACTORS AFFECTING ORGANIZATIONAL COMMITMENT AND ITS INFLUENCE ON EMPLOYEES' PERFORMANCE IN THE BANKING SECTOR OF PAKISTAN'
    Zafar, Ameena
    Rasool, Tayyaba
    Hamid, Fatima
    Mumtaz, Naveed
    Saira, Fida
    Khan, Asad Ullah
    6TH INTERNATIONAL CONFERENCE OF EDUCATION, RESEARCH AND INNOVATION (ICERI 2013), 2013, : 3229 - 3236
  • [50] Understanding the Factors Affecting Employees' Motivation to Engage in Co-Creation in the Banking Industry
    Feldmann, Anna
    Teuteberg, Frank
    INTERNATIONAL JOURNAL OF INNOVATION AND TECHNOLOGY MANAGEMENT, 2020, 17 (02)