Internal market orientation: An empirical research in hotel sector

被引：44
|
作者：
Ruizalba, Jose L. [1 ]
Bermudez-Gonzalez, Guillermo [1 ]
Angel Rodriguez-Molina, Miguel [2 ]
Blanca, Maria J. [1 ]
机构：
[1] Univ Malaga, E-29071 Malaga, Spain
[2] Univ Granada, Granada, Spain
来源：
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT | 2014年 / 38卷
关键词：
Internal market orientation (IMO); Job satisfaction; Organizational commitment; Work/family balance; STRUCTURAL EQUATION MODELS; ORGANIZATIONAL COMMITMENT; CUSTOMER ORIENTATION; SERVICE EMPLOYEES; MANAGEMENT; VARIABLES; IMPACT; ANTECEDENTS; ATTITUDES; BEHAVIOR;
D O I：
10.1016/j.ijhm.2013.12.002
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
The study has three aims. First, to measure internal market orientation second, to analyze the relationships between IMO and two organizational consequences: job satisfaction and commitment; and third, to incorporate a new sub-dimension work/family balance. Empirical research has been done in a sample of Spanish hotels. Results show that IMO is a strategic determinant of both job satisfaction and employee commitment. (C) 2013 Elsevier Ltd. All rights reserved.
引用
收藏
页码：11 / 19
页数：9
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