A decision-making pattern for guiding the enterprise knowledge development process

During enterprise knowledge development in any organisation, developers and stakeholders an faced with situations that require them to make decisions in order to reach their intentions. To help the decision-making process, guidance is required. Enterprise Knowledge Development (EKD) is a method offering a guided knowledge development process. The guidance provided by the EKD method is based on a decision-making pattern promoting a situation and intention oriented view of enterprise knowledge development processes. The pattern is iteratively repeated through the EKD process using different types of guiding knowledge. Consequently, the EKD process is systematically guided. The presentation of the decision-making pattern is the purpose of this paper. (C) 2000 Elsevier Science B.V. All rights reserved.