EFFECTS OF NEW TOOLS DURING THE COVID-19 PANDEMIC

The world today feels global consequences caused by the COVID-19 pandemic on the social, economic, sociological, cultural, scientific and educational level. That is why the communication process is undergoing changes, and the new tools become the primary means of communication. This paper presents the importance and functionality of tools in day-to-day work and life from generation X to generation Z. The set hypotheses confirm that ICT tools are becoming one of the key factors of successful communication. The results presented in this paper are reflected in the application of communication tools during COVID-19 pandemic and confirm the rapid development of such tools and the dependence of successful communication and functioning in all spheres of life on their application.