Strategic Human Resource Management at Qauntum

This article describes the HR Management system in place at Quantum. Key emphases of Quantum's HR management infrastructure include: (1) establishment and communication of the firm's mission, vision, and values; (2) team-based product development and operations teams; (3) behaviorally based structured interview processes; (4) rigorous and comprehensive performance management and incentive compensation processes; (5) highly automated and efficient HR infrastructure "fundamentals"; and (6) well developed soft asset due diligence processes for integrating mergers and acquisitions. Key challenges for the future include (1) managing explosive growth in a global environment, (2) employee development, (3) managing joint ventures and acquisitions, (4) hiring and retaining talent, and (5) expanding competence in change management processes. (C) 1999 John Wiley & Sons, Inc.